![]() ![]() Background and background colourĭigital photos taken against any plain background that is any light colour You must read these sections together with Examining paper and digital photos. This section HM Passport Office tells examiners about the standards for paper and digital photos. You are working on AMS or DAP (see Examining paper and digital photos) The customer has sent us a paper or digital photo Photo quality task on Digital Application Processing (DAP)īecause of the automated photo checks, the manual checks that you, the examiner, must complete are based on whether: You, the examiner, must make the decision to accept or reject a photo when dealing with a: For example, on photos:Įxamined on AMS (see photo quality assurance) When we receive the customer’s application and photo, some checks are done automatically by our systems. If there is a religious or medical reason why they cannot meet the rules ![]() If there are errors with the photo, the customer is asked to explain (in a mandatory drop-down box) why they want to use it. Use the photo if they cannot meet the rules because of a religious or medical reasonīefore they can submit the photo, customers must confirm that their photo meets the rules. ![]() Use the photo if they think the reason for the result is not correct If there are errors, the online check will show the customer the reason for the result and tips on how to correct any errors. The system completes an automated technical check, and then shows the customer the photo for them to review. Have a plain expression and face in full view Use even lighting with no shadows or reflections The online customer guidance tells the customer to: This includes good and bad examples of photos to show how to meet the photo rules. Digital photo customer guidanceĭCS provides detailed adult and children guidance on how to take a digital photo. Upload a digital photo that they have either taken at home, or got from a photo shopĮnter a photo code to retrieve their photo which they have got from a photo shop or boothĭCS advises customers that photos taken in a shop or booth are more likely to meet the photo rules. Paper photosĬustomers send us a paper photo if they apply using a paper form (for example, when they apply using the postal channel, or if they apply at a counter).Ĭustomers must follow the guidance for paper photos included in the paper application pack, or on GOV.UK, and send their paper photo to us with their paper application form. See exceptions to photo standards for children. Manual checks, for example, examiners comparing images on the systemĬhildren’s photos must meet the same standards as adults but may also meet one or more exceptions. These standards will make sure photos are captured by facial recognition software accepted in the United Kingdom and by international border control.Ĭustomers must provide His Majesty’s Passport Office with recent photos to help us confirm their identity by:Īutomatic (system) checks, for example facial matching Meet the standards set by the International Civil Aviation Organisation (ICAO)īe a true likeness of the intended passport holder This section tells HM Passport Office examiners why we have photo standards and about the automated checks the system does.Īll passport photos for adults and children must: This guidance has been updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III. Published for Home Office staff on 3 October 2022Ĭhanges from last version of this guidance Publicationīelow is information on when this version of the guidance was published: If you notice any formatting errors in this guidance (broken links, spelling mistakes and so on) or have any comments about the layout or navigability of the guidance then you can email Guidance & Quality, Operating Standards. If you have any questions about the guidance and your line manager or senior caseworker cannot help you or you think that the guidance has factual errors then email Guidance & Quality, Operating Standards. Manual examination of photos, including when and how to accept or reject photosįor guidance about the checks you must complete to confirm a customer’s identity see: Photo standards and exceptions for adults and childrenĪutomatic photo quality assurance for paper and digital photos This guidance tells His Majesty’s Passport Office examiners working on the Application Management System and Digital Application Processing about: About: Photo standards and quality assurance Photo standards and instructions for His Majesty’s Passport Office examiners dealing with photo quality assurance during examination.
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